People Services Administrator - Unite Students : Job Details

The Role

This is an exciting oppotunity to join our People Services team. The focus of this role is to provide excellent administrative support for the business, covering all employee lifecycle processes, and providing additional guidance on all People Services policies.The People Services Team are responsible for a general employee relations, employee lifecycle processes for c2,000 employees. Their main accountabilities include:

• Employee record and contract amendments
• Processing of starters and leavers
• Absence processing, tracking and monitoring
• Any other pay related changes
• RTW and DBS checking
• First touchpoint for employee query and relations management

The Team also provides process appreciation, training guidance and is a centre of employee knowledge and expertise for all Unite Functions, Properties and Departments.

What You`ll Be Doing

• You will be reporting to the Senior People Services Administrator
• Processing changes to Terms & Conditions accurately and in a timely manner
• Monitoring the team`s shared Manage Engine, responding to questions and requests from colleagues across the business and prioritising tasks as necessary
• Processing and provision of payroll instructions for all contractual changes, new starters and leavers on a monthly basis
• Maintaining accurate record keeping - Using our HR Management system to an effective standard, ensuring that employee records are created and updated
• Adhering to filing protocols in line with GDPR requirements including data deletion
• Support of Line Managers to comply with internal people processes
• Production of reference letters as requested
• Responding and resolving of questions from colleagues across the business
• Contribute to achieving team KPIs
• Operate in a collegiate and supportive manner both within the People Services Administration team and working closely with the wider People Team, Payroll and Line Managers as required to ensure the best possible service to our employees
• Work collaboratively within the wider People Team and support with additional activity and/or project input as appropriate

What We`re Looking for in You

• Demonstrable experience in administration, ideally gained in an HR environment
• A proven track record in the delivery of accurate data to tight timescales
• A friendly, customer service focused approach, confident in speaking to colleagues of all levels across the business
• A positive attitude with the ability to adapt swiftly
• A good understanding of GDPR and working in a team environment where personal data is kept confidential, protected and secure
• An ability to manage your own workload, prioritise tasks effectively and work to tight deadlines accurately
• IT capabilities in MS Office (Particularly Outlook, Work, Excel and One Drive) with the ability to quickly learn bespoke IT systems and tools
• Excellent written and verbal communication with a confident manner when communicating via Microsoft Teams or a similar communication tool

What You`ll Get in Return

• An annual bonus so you can share in the company`s success
• 25 days` paid holiday
• Pension - based on how much you save, we`ll contribute 1% more
• Flexible working opportunities
• Shared Parental Leave - 18 weeks full pay
• Other benefits include, ShareSave, Bike to Work, Charity Match, amazing discounts and more!

About Unite Students

Founded in 1991, Unite Students is a FTSE 100business and the UK`s leading provider of purpose-built student accommodation. You can find us in 25 leading university towns and cities, with 74,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.

People make Unite Students. Employees, students and neighbours all contribute to building environments where we can all thrive.

Room for Everyone

We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

We are US.