Job Location : Fraserburgh, UK
Pension Wise Guidance Specialist AberdeenshireFTC until 31st March 2025 Home based*£27,000 Salary per annumFull time (35 hours pw)
Pension Wise is a free and impartial government service that offers people guidance on their defined contribution pension options. Citizens Advice Scotland provides appointments both face to face and via telephone.
You’ll be part of a service that has helped over 375,000 people in the past 7 years, offering them valuable and life changing guidance that gives them the confidence to understand their pensions and how to get the best value out of them. In providing this necessary and impartial service you’ll see positive and rewarding results for the people you help. We receive fantastic feedback directly from the customers who use the service - Pension Wise has consistently received excellent customer satisfaction scores.
You’ll be expected to supply accurate and relevant information and guidance on pension options and choices. You’ll need to have a good foundation knowledge of pension law and practice, as well as a thorough understanding of a broad range of pension arrangements.
*This is predominantly a home-based role where you will mostly conduct telephone appointments. There will be an occasional requirement for face-to-face appointments in your delivery area. The face-to-face appointments will be conducted from one of our local bureaux, travel expenses will be reimbursed. The face-to-face delivery area for this role is Aberdeenshire (covering Westhill, Stonehaven and Turiff).
Some of the key accountabilities of the Pension Wise Guidance Specialist:
It is essential for the Pension Wise Guidance Specialist to demonstrate the following skills and experience:
Desirable:
PMI or CII qualifications (or equivalent in related areas) would be of benefit however, they are not essential.
Additional informationFull training, supervision and support is provided. If you are successful in your application and offered a position, you will be enrolled onto a comprehensive induction programme.
We’re passionate about flexible working, you will be required to work 35 hours per week Monday-Friday between 08:00-20:00 and one Saturday per month between 08:00-17:00. You will be given time off in lieu for each Saturday you work.
Benefits
Salary : 27000 - 27000
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