Peer Coordinator - The Forward Trust : Job Details

Peer Coordinator

Location: Lincoln

Salary: £24,000 per annum

Vacancy Type: Permanent, Full Time

Closing Date: 24th September 2025

At The Forward Trust, we are committed to reducing re-offending through holistic, person-centred support. Our services are tailored to meet individual needs across the following categories:

• Family and Significant Others
• Lifestyle and Associates
• Emotional Wellbeing
• Social Inclusion

We work with adults in the criminal justice system, including male prison leavers, those on community orders, and other service users, to promote positive change and long-term reintegration. We are seeking a Peer Mentor Coordinator to lead the development and management of our Peer Mentor service and social inclusion category, while actively promoting this service across the county.

You will:

• Recruit, train, and supervise peer mentors.
• Manage a diverse caseload with varying complexities and risk levels.
• Conduct comprehensive assessments, develop collaborative action plans, and maintain accurate records.
• Deliver 1:1 and group-work interventions using motivational techniques.
• Work closely with probation staff, partner agencies, and subcontractors to ensure coordinated delivery of services.
• Travel throughout the county to meet service users in custody, upon release, and at mandated probation locations.
• Work remotely from home while ensuring consistent engagement and delivery.
• Support the achievement of targets set by Forward Trust and local commissioners.
• Attend training sessions at head office as required.
• Some flexibility will be needed for evening hours and other operational requirements with prior notice.

What We're Looking For

Essential Skills & Experience:

• Knowledge of issues facing service users in the criminal justice sector.
• Previous experience providing a peer support service to this or a similar client group.
• Demonstrable experience managing high caseloads, including risk assessments, SMART action plans, and case records.
• Experience delivering 1:1 and group interventions using motivational techniques.
• Ability to set and maintain professional boundaries.
• Strong organisational skills, with the ability to prioritise workload and meet targets.
• Understanding of, and commitment to, equal opportunity, GDPR, and client confidentiality.
• Strong communication skills, with the ability to interact sensitively and professionally with a wide range of stakeholders.
• Ability to work effectively with key partners to successfully deliver projects.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often-interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

Diversity at Forward Trust

The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with 'Lived Experience' of addiction, offending, or homelessness.

When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

Employee Screening and Eligibility to Work

We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

If successful in your application, you will be required to provide eligibility to work evidence in line with the 'Eligibility to Work in the UK' requirements.

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.