Patient Sales Executive - IDA RECRUITMENT LTD : Job Details

A renowned private eye clinic on Harley Street is urgently recruiting for a newly created Patient Sales Executive position. The successful candidate will need to be able to demonstrate the ability to build patient rapport and, in turn, meet sales targets. The purpose of the role is to convert the free Quick Assessments into £500 comprehensive initial screening appointments (and then onto booking surgery). This is a very sales-based role.

The role pays up to £28,000 basic and commission on top (circa £40- 60k OTE). This is an initial one-year contract. Full-time based in the Clinic. Commission is available after the probationary period (3 months).

37.5 hours a week, including a 1-hour lunch break. Shifts are typically 08:00-16:30, 08:30-17:00, 9:00-17:30 and 09:30-18:00, 10:00-18:30 and 10:30-19:00.

Monday-Friday in the first 3 months (during probation) to work Saturdays on a rota basis, with a day off in the week after having passed probation.

Reporting to the Clinic Manager, the Patient Sales Executive's responsibilities are varied and include:

• Manage and maintain your own diary, including updating the online calendar.

• Book and coordinate Quick Assessment (QA) appointments.

• Review patient scans and records before assessments.

• Conduct patient Quick Assessments, including determining suitability for full IS/OE appointments.

• Book for full IS/OE appointments, where appropriate, at the end of a QA.

• Proactively follow up with patients who have not booked to ensure continuity of care and to ensure they are booked for IS/OE.

• Assist PECs with administrative duties during quieter periods.

• Maintain accurate records and documentation for all patient interactions.

• Contribute to the continuous improvement of assessment processes and patient experience.

IDA Recruitment Ltd specialises in office support recruitment across London. We work with sectors from Creative start-ups, Third Sector organisations to companies within Professional Services. We have extensive experience in the London Market and, throughout our careers, have nurtured long-term, respectful relationships with candidates, enabling them to reach their full potential. Due to high volumes, we are unable to respond to every application. We expect to contact successful candidates within 5 working days.