Packing Line Operator - Perm - Based Basildon - Costa Coffee : Job Details

Packing Line Operator  – Permanent (40 hours per week), Based Basildon

At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose.

As a proud part of the Coca-Cola system and working hand in hand with our pioneering partners, we’re in over 50 countries and counting. Whether it’s served in-store, from a machine, at home, or on the go, every cup is thoughtfully crafted by our passionate teams who put heart into every moment.

Our teams truly make a difference. Whether it’s pioneering new tech for the perfect pour, launching award-winning campaigns, developing exciting new menu items, or supporting our people to grow – together, we stir up success.

Join our fast-paced production team as a Packing Line Operator, where you’ll run automated equipment to meet daily targets and ensure products meet our high standards. You’ll follow V.S.O.Ps precisely and play a key role in improving performance by providing feedback to specialists and engineers. This is a fantastic opportunity to join an amazing team at our state-of-the-art Roastery in Basildon. This role is contracted for 40 hours per week, and you must be able to commit to the required shift pattern.

With inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day-to-day.

What you’ll do 

Being a Packing Line Operator is about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be: 

• Operate and manage automated packaging machinery to meet daily production plans and ensure products meet Costa’s quality standards.
• Adhere to V.S.O.Ps for equipment use, product specifications, and cleaning routines—ensuring quality and consistency first time, every time.
• Perform regular quality checks and maintain compliance with Health & Safety, Food Safety, and BRC Global Standards.
• Manage stock movement and Kanban materials, ensuring smooth flow of packaging materials throughout production.
• Keep work areas clean and organised following 5S principles and scheduled cleaning routines.
• Collaborate with Master Roasters for production release and participate in training to develop skills and support continuous improvement.

Who you are 

It’s your unique ingredients we’re interested in: 

• Experience in a production or food preparation environment is essential.
• Basic PC skills, including knowledge of Excel, Word, and email.
• Good communication skills, both spoken and written.
• Understanding of basic food hygiene, health & safety, and fire evacuation procedures (desirable).
• Ability to learn quickly with an interest in packaging machinery, equipment, and related software (desirable).

So, why Costa?  

We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity—with some brilliant perks to sweeten the deal. We work in a hybrid environment, giving us the flexibility to balance life while still spending meaningful time together and building strong connections: 

• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP) 
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10% 
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure 
• 50% discount in all Costa-owned stores, and 25% off in other participating stores 
• Private medical cover thanks to our Private Healthcare scheme 
• And that’s not all. Explore even more of our perks here: https://costaperks 

Location – Full time based at our Basildon Roastery.  Please note that this role will be 40 hours per week with the occasional weekend shift working. Mon to Fri working, Early 07:00am to 16:00pm and Late 09:00am to 18:00pm

For any reasonable adjustments and general queries, please contact

We believe in living life with heart – and that starts with our people.By showing up as our authentic selves, we create a culture where everyone belongs. We celebrate diversity in all its forms and are committed to building an equitable and inclusive environment—one that embraces the unique blend of experiences, identities, and perspectives each person brings. This rich diversity strengthens our teams and reflects the spirit of our global brand.

Grounded in our core values—Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players—we strive to make a meaningful impact in everything we do. From empowering communities through the Costa Foundation to supporting local initiatives, we’re committed to changing lives in coffee-growing regions and right here at home.