As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a PA to join our growing business.
Purpose of role:
To provide a high level of secretarial / administrative support in a timely and accurate manner to the Director in a fast paced, highly responsive working environment.
In this role you can expect to:
- Pro-active Diary Management for the Director:
- Planning ahead to ensure the Director has time to plan and prepare presentations for key events (Extended coffee, ESG, HOI etc...)
- Supporting with the diaries of the senior management team will also be required
- Ensuring regular update takes place with you and the Director to ensure full understanding of diary to ensure prep time etc… is planned
- Effective arrangement of all meetings, liaising with colleagues and PA’s and external suppliers.
- Book meeting rooms, arrange refreshments, inform Reception, meet and greet all visitors
- Arrange all travel, accommodation and dining reservations including ad hoc travel requests from the wider team
- Email Management: Action emails and inbox on behalf of the Director, highlighting which require immediate action or response.
- Meeting Preparation:
- Produce and circulate presentations for meetings
- Prepare and circulate timely agendas and minutes in advance, follow up and chase outstanding actions
- Provide Director with information prior to meetings and visits e.g. minutes / store packs
- Attend and take minutes at all meetings.
In addition to these duties, you will be expected to:
- Carrying out specific projects and research
- Highlighting and driving new processes for the Director and within the Dept
- Facilitate team offsite strategy days, and department events including Christmas party
- General support to Senior team and wider department
- Raise, approve and receipt Purchase Orders using SAP
- Line manager support for Director - Monitor and approve holiday requests and absences via Nexus. Ensure sufficient cover across all teams
- Act as key liaison point for the department and maintain good communication pathways.
- Liaise with Central Services and IT regarding office moves, general maintenance
- Process expense claims for Directors and Snr Team
- Update Business Continuity Plans for Department
- Update Department information including weekly updates, structure charts etc…
- Maintain stationery supplies and process orders as required, within budgetary requirements
- Managing Dept credit card
You should apply if:
- Skilled at Diary Management and Inbox Management using Outlook
- IT literacy (Word, Excel, PowerPoint, SAP, & Office 365 -Share point, One Drive & One Note)
- You will have access to confidential information requiring absolute discretion at all times.
- Able to communicate to all levels
- Experience of working within a busy office environment
- Good attention to detail, ability to prioritise workload.
- Proactive approach in dealing with problems and queries
- Flexibility
- Holds a full, clean driving licence
Alongside this we can offer you:
? Best Place to Work 2025
?? Supportive and collaborative team
?? Company car and fuel card (Field roles)
?? Healthcare and cash back plans
?? 15% discount in our stores and 30% discount in our group restaurants
??? Partner discounts
? Subsidised on site restaurant and Costa (Head Office)
??? Mental, physical and financial wellbeing support