OSS/BSS Presales Engineer - AxiaMetrics LLP : Job Details

Presales Engineer - OSS/BSS (Telecoms)

Location: Singapore (Onsite)

Job Type: 6m contract (potential to become permanent)

Department: Presales / Solution Engineering

About the Role:

AxiaMetrics client are looking for a motivated and detail-oriented Presales Engineer with a passion for telecommunications technology, particularly OSS (Operations Support Systems) and BSS (Business Support Systems). This role is ideal for candidates with a technical background who are eager to grow into a customer-facing solution consulting role. You will support the presales team in designing, presenting, and documenting technical solutions for telecom operators.

Key Responsibilities:

• Assist senior presales consultants and solution architects in understanding customer requirements and designing OSS/BSS solutions.
• Participate in customer meetings, workshops, and technical discussions as a supporting team member.
• Prepare and update solution documentation, including presentations, diagrams, and RFx responses.
• Help configure and maintain demonstration environments used in presales engagements.
• Conduct research on telecom trends, competitive products, and emerging OSS/BSS technologies.
• Collaborate with internal teams including sales, product management, and delivery to ensure solution feasibility and alignment.
• Maintain accurate records of presales activities and customer interactions in CRM tools.

The Ideal Skillset:

• 3+ years of experience in telecoms, IT, or software
• Functional understanding of OSS/BSS concepts such as CRM, billing, service provisioning, and network inventory.
• Strong interest in solution design, sales engineering, or customer-facing technology roles.
• Basic knowledge of telecom standards or frameworks (e.g., TM Forum, ITIL) is a plus.
• Excellent communication skills, both written and verbal.
• Proficiency in MS Office (PowerPoint, Word, Excel); familiarity with Visio or diagramming tools.
• Exposure to telecom platforms such as Amdocs, Netcracker, Nokia, or similar is an advantage.
• Knowledge of scripting or query languages (e.g., SQL, Python) is a bonus.
• Familiarity with cloud services (AWS, Azure, GCP) or APIs is a plus.