Order Processor - Customer Service - Hays Specialist Recruitment Limited : Job Details

Your new companyMy client, a leading manufacturing company based in Bootle, is seeking a team of professional order processors to join their team on a permanent basis. Supplying an international client base and providing a first-class service to all internal and external customers. Your new roleThe positions are being offered full-time, working 5 days out of 7 on a shift rota basis. A hybrid model is in place where you will be working from the office x 2 days per week once training has been completed. Whilst training, you will be required to work from the office full time, lasting approximately 12 weeks. Salary is £23,371, rising to £24,500 once the train has been completed.Some of your duties will include but not limited to. Process a variety of customer orders using both telephony and electronic mediumsAnalysing dataDealing with complex queries Updating systemsData processing Dealing with high level customers on a daily basis Providing a first class service via phone, email and web chat Following complex order processing procedures Develop and maintain excellent relationships with stakeholders What you'll need to succeedStrong history within a data processing positionExcellent stakeholder management experience Strong customer service skills Passion for providing a first class serviceUsed to working in a fast-paced, ever-changing environmentWhat you'll get in returnWorking for a friendly and supportive organisationFree Parking Progression opportunities Hybrid model Salary of £23,371, rising to £24,500 once the training has been completed What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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