Operations Manager - Pet Food Subscription (Cheshire) - Flexible Solutionz : Job Details

Role: Operations Manager – Pet Food Subscription (Cheshire)

Location: Office-based, Stockport, SK3

Salary: £40,000 – £50,000 benefits

Type: Full-time, Permanent

Start date: ASAP

Join a Fast-Growing Pet Food Brand Redefining Mealtime for the UK’s Pets

We’re partnering with an ambitious and fast-growing UK-based pet food subscription business on a mission to make mealtimes healthier, simpler, and more personalised for pets and their owners.

This independently owned company is passionate about high-quality nutrition, sustainability, and creating a seamless customer experience. With direct relationships with suppliers across Thailand and the Pacific and a loyal UK customer base, they’re seeking an experienced Operations Manager to take the lead across supply chain, warehousing, HR compliance, and operational processes.

About the Role

Reporting directly to the Managing Director, the Operations Manager will be responsible for the day-to-day running of operations—including supplier management, stock control, logistics, HR processes, and health & safety. You’ll oversee a small, in-house team (including warehouse manager, pickers and packers) and work closely with international suppliers and freight handlers to keep operations running smoothly.

This is a highly hands-on role where being equally comfortable behind a spreadsheet or on the warehouse floor is key.

Key Responsibilities

• Lead all aspects of supply chain management, warehousing, and customer service.
• Manage supplier relationships, especially with international partners (Thailand, Pacific region).
• Monitor and re-order stock levels, ensuring timely shipments and accurate forecasting.
• Oversee freight and shipping container logistics with full documentation and certification.
• Support and develop the warehouse team, including direct line management of the Warehouse Manager.
• Ensure compliance with HR and H&S regulations, including risk assessments and onboarding.
• Review and improve operational systems and quality controls.
• Prepare monthly KPI reports and track operational performance.
• Stay informed on competitor activity and provide relevant insights.

What We’re Looking For

• 3+ years’ experience in operations and supply chain management.
• Strong knowledge of international logistics and stock planning.
• High attention to detail and numerical accuracy.
• Confident communicator and team leader.
• Comfortable with both office-based tasks (reporting, planning) and hands-on warehouse support.
• Familiarity with H&S standards and HR processes.
• Proactive, practical, and solutions-focused mindset.

Why Apply?

• Competitive salary (£40k–£50k) depending on experience
• Company pension
• Free parking and on-site facilities
• Inclusive, collaborative culture with regular team events
• Opportunity to join a growing, values-led business at an exciting stage
• Clear path for professional growth and development

Additional Info

• Location: Office-based in Stockport (SK3)
• Schedule: Monday to Friday
• Must be able to reliably commute or relocate before starting

Apply Now

If you’re a proven operations leader with a background in supply chain and warehousing, and you’re ready to join a modern pet food brand that blends innovation with care—we want to hear from you.