Operations Manager - Six Degree's : Job Details

Location: North Cumbria - Onsite

Reports to: Managing Director / Operations Director

Direct Reports: Site Supervisors, Team Leaders, Operatives, Transport staff

Six Degrees are delighted to be recruiting for a highly established leader in their industry through a period of growth. You will be a commercial operator who can drive efficiencies and operational excellence. Our client are open to candidates from outside of the sector, as long as there is a demonstrable link to the role.

Purpose of the Role

The Operations Manager will be responsible for leading and managing the day-to-day operations across the company’s activities. The role ensures that operational performance, compliance, safety, and customer service standards are consistently achieved and improved. The Operations Manager will play a key role in supporting strategic growth, maintaining compliance, driving efficiency, and delivering against contractual and commercial targets.

Key ResponsibilitiesOperational Leadership

• Lead the daily operation alongside transport functions to deliver safe, efficient, and compliant services.
• • Oversee site performance, ensuring consistent achievement of KPIs relating to throughput, quality, and service delivery.
• • Ensure robust scheduling of staff, equipment, and vehicles to maintain continuity of service.
• • Identify and deliver operational improvements to increase efficiency, reduce downtime, and enhance profitability.

Health, Safety & Compliance

• Act as the operational lead for Health & Safety, ensuring adherence to company policies, statutory requirements, and best practice.
• • Ensure full compliance with licenses, and industry legislation.
• • Build a strong safety-first culture across all operational teams through training, monitoring, and accountability.

People Management

• Provide leadership, motivation, and clear direction to all operational staff.
• • Manage staffing levels, deployment, and succession planning to meet operational demands.
• • Support development and training for site supervisors and staff, identifying skills gaps and promoting career growth.
• • Maintain strong employee engagement, promoting a culture of accountability, teamwork, and continuous improvement.

Commercial & Contract Management

• Ensure contracts and service level agreements are delivered to specification, on time, and within budget.
• • Monitor financial performance, managing budgets, cost controls, and delivering P&L responsibility for operational areas.
• • Work closely with local authorities, regulators, and key customers to maintain strong working relationships and resolve issues effectively.
• • Contribute to tenders, new business opportunities, and service development where required.

Strategic Contribution

• Work with the Senior Leadership Team to develop and implement long and short-term operational strategies.
• • Support innovation in day-to-day practice, utilising technologies, and process improvement.
• • Drive sustainability and efficiency initiatives in line with the company’s growth and objectives.

Person SpecificationEssential

• Significant experience in a senior operational role.
• • Ability to adapt and learn current legislation, and compliance requirements.
• • Demonstrated ability to manage multi-site operations, contracts, and P&L responsibility.
• • Proven track record of delivering operational performance against KPIs and budgets.
• • Excellent leadership and people management skills with the ability to inspire and motivate teams.
• • IOSH or equivalent Health & Safety qualification (NEBOSH desirable).
• • Strong communication, negotiation, and relationship-building skills with internal and external stakeholders.
• • Ability to thrive in a fast-paced, changing environment and deliver under pressure.

Desirable

• Experience of managing large-scale local authority and commercial contracts.
• • Commercial acumen with experience contributing to business growth and contract development.
• • Experience of implementing new technologies, systems, or processes.

Package

• Highly Competitive salary (Circa 6 Figures dependent on experience)
• • Company vehicle/allowance
• • Pension & benefits package
• • Opportunities for professional development and progression
• Hours of work are 8am -5pm