Operations manager Contracts - Love Success Recruitment : Job Details

Operations & Contract Manager Location: Victoria, London (4 days office-based, 1 day WFH)Start Date: ASAP

Our client is a leading organisation in central London, dedicated to working collaboratively with local councils, businesses, and voluntary organisations to create a cleaner, safer, and more welcoming environment for visitors, workers, and residents alike.

They are now seeking an experienced Operations & Contract Manager to take ownership of frontline service delivery across the district. This vital role involves managing street-level operations, ensuring contractor performance, and acting as a key liaison between other stakeholders such as Transport for London (TfL), the local council, and the Metropolitan Police.

• Contract Management: Oversee external service contracts to ensure timely and effective resolution of street-related issues.

• Stakeholder Engagement: Build and maintain strong relationships with local authorities, contractors, TfL, and the Met Police.

• Frontline Services: Monitor public realm standards and address operational concerns promptly and proactively.

• Project Delivery: Support and lead initiatives to improve the area's environment, safety, and overall experience.

• Proven experience in operations and contract management, ideally in a public realm or BID environment.

• Strong stakeholder management skills, with the ability to navigate complex relationships.

• Excellent organisational and communication skills.

• Experience working with regulatory bodies or on public events is a distinct advantage.

This is an exciting opportunity to make a tangible impact in one of London's most dynamic districts. If you're proactive, solutions-focused, and thrive in a collaborative, high-impact environment, we'd love to hear from you.

Salary is dependent on experience.

Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.Love Success is proud to serve as an Employment Agency for this vacancy.