Operations and Maintenance Manager - Goodman Masson : Job Details

Goodman Masson are currently working with a social housing organisation in Sussex to recruit for an interim Maintenance Manager

Rate - £300 - £400 a day INSIDE IR35 umbrella

Are you an experienced maintenance professional looking for your next leadership challenge? This is an exciting opportunity to join a well-established housing provider committed to delivering high-quality homes and services to its residents.

We’re looking for a Maintenance Manager to oversee a dynamic team of surveyors and administrative staff, ensuring efficient delivery of maintenance services and high levels of customer satisfaction.

What You’ll Be Doing:

• Leading a team of surveyors and support staff in delivering responsive repairs, void property inspections, disrepair cases, and cyclical maintenance.
• Managing the performance of contractors and contracts to ensure service delivery meets agreed KPIs and SLAs.
• Ensuring compliance with health and safety legislation across all maintenance activities.
• Taking ownership of budget management, delivering value for money and continuous service improvement.
• Acting as a key escalation point for maintenance issues and leading on complaint resolution.
• Supporting cross-departmental collaboration to drive excellent customer outcomes.
• Contributing to reports and briefings for senior leadership and governance groups.
• Participating in an on-call rota for emergency repairs outside of office hours.

What We’re Looking For:

• Minimum 5 years' experience managing maintenance services and surveying teams, ideally within a housing or property setting.
• Strong contract and performance management experience, including knowledge of CDM regulations.
• Confident in diagnosing property issues, writing specifications, and supervising contractor work.
• Excellent communication, leadership, and interpersonal skills.
• Comfortable using IT systems and maintaining accurate records.
• Relevant qualifications: minimum HNC in Construction or Building plus a recognised contract management qualification.
• A sound understanding of health and safety, construction practices, procurement routes, and property legislation.
• Commitment to equality, diversity, and safeguarding.

If this role is of interest, please email over your CV to