Operational Team Manager - WE Talent : Job Details

WE Talent are supporting a well-established organisation in appointing an Operational Team Manager to lead field-based teams delivering essential services across a variety of outdoor environments.

This is a hands-on leadership role in a fast-paced, high-performing operation - ideal for someone who thrives on motivating people, improving services, and ensuring consistent, high-quality results.

You’ll take ownership of day-to-day operations, ensuring teams are well-supported, resources are used effectively, and standards remain high. Working closely with supervisors and team leaders, you’ll drive continuous improvement and deliver a well-structured programme of works that meets both service and performance goals.

Key responsibilities include:

• Leading, motivating, and developing operational supervisors and team leaders.
• Overseeing daily service delivery across multiple outdoor and facilities-based locations.
• Managing programmes of work, ensuring deadlines, standards, and compliance requirements are achieved.
• Monitoring performance, attendance, and wellbeing within teams, fostering a positive and accountable culture.
• Reviewing systems and practices to identify efficiencies and service improvements.
• Managing budgets, resources, and external contractors to deliver cost-effective outcomes.
• Leading investigations and problem-solving around service issues, complaints, or incidents.
• Promoting a strong health, safety, and quality focus across all operations.

We’re looking for a strong people manager and natural leader - someone who can inspire, set clear expectations, and support teams to deliver their best work.

You’ll bring:

• Proven experience managing operational teams in a fast-paced environment such as landscaping, facilities management, environmental services, or maintenance.
• A track record of driving performance and service improvement.
• Experience managing a programme of works and balancing priorities across multiple sites.
• Sound understanding of budgets, resource planning, and compliance.
• Excellent communication, interpersonal, and problem-solving skills.
• Competence in Microsoft Office and confidence producing reports and performance data.

You’ll be joining a respected organisation that values teamwork, accountability, and service excellence. This is a great opportunity to make a visible impact - leading a motivated team, improving processes, and ensuring services are delivered to the highest standards every day.

If this sounds like the role for you, we’d love to hear from you, apply today!

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