Onboarding Team Leader - Reed : Job Details

Reed Talent Solutions are hiring in Northampton!

We are looking for an Onboarding Team Leader to support our RPO service delivery to a key client, the Royal Mail Group!

We deliver a full recruitment service to Royal Mail across the UK from our Northampton head office. Our teams recruit against a high-volume of open and potential vacancies with the client's business, managing advertising and attraction campaigns, overseeing full recruitment processes, and managing the onboarding and pre-screening processes ahead of the candidate's first day.

As the Onboarding Team Leader, you'll manage a team of onboarding specialists, providing support, guidance, and leadership to assist in overachieving against client expectations. Responsibilities will include:

• Overseeing the team's daily activities
• Allocating workflow and maximising resource
• Performance and absence management
• Working against KPIs and SLAs
• Collaborating with team leaders across the department to ensure efficient service delivery
• Providing updates and support to the SLT, account management, and client as required

What are we looking for?

Ideal candidates will be able to demonstrate some leadership/management experience. Prior knowledge and experience of onboarding processes/right to work checks would be advantageous.

• Leadership/management skills
• Strong computer literacy - particularly MS excel
• Excellent communication skills
• Experience working collaboratively in multi-skilled teams
• Experience achieving and exceeding targets and SLAs