Office Operations Manager - Hays Specialist Recruitment Limited : Job Details

Your new companyA leading organisation in the legal sector who are recruiting as they continue to expand their back office operation. Your new roleThis is a hugely varied role where you will pick up a hugely varied workload. Your key duties will include:

• Manage relationships with landlords, oversee maintenance, furnishings, inventory, procurement, and physical security.
• Supervise reception and cleaning staff, support space planning, internal moves, and lease-related processes.
• Oversee outsourced IT provider, manage IT procurement, telecoms, and act as secondary authority on IT policy and security.
• Act as deputy to COO in disaster recovery, business continuity, and data breach scenarios.
• Support recruitment, onboarding, appraisals, contract administration, HR records, and benefits.
• Manage service contracts and procurement activities, including maintenance, cleaning, and reception services.
• Assist with budgeting, forecasting, financial reporting, and deputise in banking and audit relationships.
• Administer telecoms and mobile contracts, and ensure smooth operation of IT and office equipment.
• Assist with policy development, compliance tracking, and process documentation.
• Prepare management reports, support internal committees, and assist the COO with regulatory and compliance work.

What you'll need to succeed

• Proven experience in facilities, IT, HR, or operations management within a legal or professional services environment.
• Strong organisational and multitasking skills, with the ability to manage service providers, contracts, and compliance processes effectively.
• Demonstrated ability to support senior leadership, including deputising in areas such as business continuity, financial oversight, and regulatory matters.
• Excellent interpersonal and communication skills, with experience liaising with landlords, outsourced providers, and internal stakeholders.
• Proficient in managing IT systems, HR databases, and financial reporting tools, with a proactive approach to problem-solving and continuous improvement.

What you'll get in returnWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk