Office and Hospitality Assistant - Fisher German LLP : Job Details

The Team & Focus of the Role

Are you passionate about delivering exceptional client experiences? We are excited to invite applications for an Office & Hospitality Assistant to join our team at our prestigious London office.

At our London office, we provide a diverse range of professional property services, from Commercial Property Management to Agency, Valuations, Business Rates, and more. In this role, you will play a key part in ensuring the smooth operation of our office and enhancing our business reach.

This varied position combines front-of-house reception, hospitality for visitors, general office administration, facilities support, research, event planning and a variety of other roles.

Due to the nature of the position, this is a full-time office-based role with working hours of 08:45am – 17:15pm, Monday – Friday.

In return, beyond your base salary you will be included in:

• A discretionary bonus scheme
• A generous holiday allowance which commences at 25 days with a sliding scale up to 30 days plus an additional day for your birthday, and additional days to cover the festive period!
• Enhanced maternity, paternity, adoption and shared parental leave
• An online money saving portal
• Death In Service cover, alongside access to an Employee Assistance Programme which includes health appointments for you and your family
• Volunteering Leave equating to 2 days per year (pro rata if you’re part-time)

Duties will include:

• Act as the initial point of contact, offering a warm and professional greeting to visitors, clients, and colleagues.
• Provide hospitality for meetings and events, coordinate refreshments, and maintain well-presented meeting rooms, while adhering to the budget.
• Providing colleagues with weekly briefings of upcoming meetings, visitors, operational updates and liaising with all parties to ensure minimal disruption to the working day.
• Oversee office management activities, including ordering stationery, office supplies, and refreshments.
• Receive, sort, and distribute incoming and outgoing post, deliveries, and courier packages.
• Coordinate office events, book and manage travel arrangements, including train tickets, accommodation, and event support.
• Liaise with contractors and service providers for maintenance and support.
• Conduct health and safety inductions for new starters and visitors, keep accurate records, and promote safety.
• Social media support role liaising with Business Development & Communications team to share London PR content and help leverage Fisher German’s profile and to help upskill colleagues with posting/interaction on social media (training will be provided)
• Manage office mainline, answer and direct telephone calls, take messages, and handle general enquiries.
• Maintaining and updating the London Client Records Management database for London colleagues to ensure accurate and current information.
• Maintain office tidiness and ensure communal areas are clean and welcoming.
• Conducting confidential, ad hoc research projects to support the London office

The successful candidate will have...

• Highly Organised and exceptional service standards.
• Strong IT skills with experience in the use of Word, Excel, SharePoint and MS Teams
• Excellent written and verbal communication skills.
• Experience in office administration and/or hospitality roles, discretion, and attention to detail.
• Awareness of health & safety and a willingness to undertake inductions (training will be provided).
• Proven organisational and time management skills, with the ability to prioritise tasks and work under pressure.

Why Fisher German?

We’ve been around for a while, but it doesn’t mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you’ll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more.

What’s not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch.

We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 12 property market sectors; agriculture, commercial, education, green energy & sustainability, healthcare, minerals & waste, public sector, residential, rural, telecoms, third sector and utilities and infrastructure.

Bring Yourself to Work

It’s simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we’re proud to be an Equal Opportunities Employer.