Office and Events Assistant - Crowe UK : Job Details

About Crowe

Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally.

Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services.

Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.

This role is a 15-month maternity cover contract.

Job description

As part of National Business Development and Marketing, we are looking for a highly motivated and proactive Clients & Markets Assistant to support with maternity cover. The role will involve supporting the Clients & Markets team with all administrational activities. The activities may include (but won’t be limited to) coordinating business development tasks, managing client databases, preparing marketing materials, and generating reports.

You also will support the firm in meeting the increasing demand for internal and external events. Events include roundtables, seminars, conferences, exhibitions, and networking events.

The successful applicant will be highly organised, proactive and possess the ability to work well under pressure. Being able to communicate at all levels with confidence is essential, along with a professional telephone manner. You will need to have outstanding people skills and the ability to build strong working relationships.

The successful candidate would work from our Midlands offices (Oldbury and central Birmingham) but would be expected to travel to, and support, our office in Cheltenham.

Responsibilities

• Conduct thorough company research to gather relevant data, analyse market trends, and identify potential business opportunities.
• Perform accurate and efficient data entry tasks to support business development, ensuring all information is correctly logged and maintained.
• Issue engaging and targeted marketing content as part of administrative duties, aiming to enhance brand visibility and attract potential clients.
• Support the Clients & Markets Manager in planning, organising, and executing a range of events, including conferences, seminars, webinars, exhibitions, and client care events, ensuring all are delivered within set budgets and meet the firm’s quality standards.
• Liaise with internal and external stakeholders, including event venues, suppliers, work referrers, clients, and targets, to coordinate event logistics.
• Oversee event logistics such as venue sourcing, catering, set up (room layout, chairs, speaker stands etc.), AV equipment, name badges/delegate packs, and transport.
• Assist with the management of event registration processes, including online registration systems and the effective management of marketing/guest lists on Excel/CRM.
• Provide on-site support at events, including set up, managing registrations, and other on-site logistics, while maintaining event briefs, run sheets, and post-event feedback reports.
• Support with general administrative tasks, as and when required.

Behaviours and skills

• A team player who takes initiative and can handle a fast-paced environment.
• Positive attitude and tremendous enthusiasm.
• Be flexible and adaptable to change.
• A confident communicator.
• A self-starter who is confident working by themselves and within a team.
• Proactive and looking to develop the role and make it their own.
• Ability to work well to deadlines under pressure.
• Highly organised with excellent time management skills.

Qualifications/experience

• Some experience in an administration role is highly desirable.
• Previous experience working in professional services is ideal.
• Experienced with Microsoft Office is essential.
• Experienced of using a CRM system is desirable.

Why choose Crowe?

At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace.

Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.