Are you an organized and efficient individual with a knack for multitasking? We are seeking a Full-Time Office-Based Administrator to join our client's dynamic engineering team. As the first point of contact for our clients, you’ll play a crucial role in ensuring smooth operations within the firm.
This is a full time position, based in Warwick.
As an office administrator you'll be responsible for:
Client Communication:
- Handle incoming client calls and inquiries promptly and professionally.
- Provide exceptional customer service, addressing client needs and resolving issues.
Appointment Management:
- Schedule and coordinate engineer appointments for repairs, maintenance, and inspections.
- Ensure timely follow-up and reminders to both clients and engineers.
Order Processing:
- Process orders for equipment, supplies, and materials.
- Maintain accurate records of orders and inventory.
Reception Coverage:
- Greet visitors and manage the main reception area.
- Direct calls and messages to the appropriate team members.
General Administrative Tasks:
- Assist with document management, filing, and data entry.
- Collaborate with colleagues to streamline office processes.
Ideally you will have/be:
- Previous administrative experience, preferably in an engineering or technical environment.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Familiarity with office software (e.g., Microsoft Office, Google Workspace).
- Courteous, reliable, and able to maintain confidentiality.
In return you will receive:
- Salary of £23-26K (negotiable and dependant on experience)
- Collaborative work environment with supportive colleagues.
- Product knowledge training
- 25 days holidays + bank holidays
If this sounds of interest, please APPLY NOW!