Office Administrator - Reed : Job Details

Are you an organized and efficient individual with a knack for multitasking? We are seeking a Full-Time Office-Based Administrator to join our client's dynamic engineering team. As the first point of contact for our clients, you’ll play a crucial role in ensuring smooth operations within the firm.

This is a full time position, based in Warwick.

As an office administrator you'll be responsible for:

Client Communication:

• Handle incoming client calls and inquiries promptly and professionally.
• Provide exceptional customer service, addressing client needs and resolving issues.

Appointment Management:

• Schedule and coordinate engineer appointments for repairs, maintenance, and inspections.
• Ensure timely follow-up and reminders to both clients and engineers.

Order Processing:

• Process orders for equipment, supplies, and materials.
• Maintain accurate records of orders and inventory.

Reception Coverage:

• Greet visitors and manage the main reception area.
• Direct calls and messages to the appropriate team members.

General Administrative Tasks:

• Assist with document management, filing, and data entry.
• Collaborate with colleagues to streamline office processes.

Ideally you will have/be:

• Previous administrative experience, preferably in an engineering or technical environment.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Familiarity with office software (e.g., Microsoft Office, Google Workspace).
• Courteous, reliable, and able to maintain confidentiality.

In return you will receive:

• Salary of £23-26K (negotiable and dependant on experience)
• Collaborative work environment with supportive colleagues.
• Product knowledge training
• 25 days holidays + bank holidays

If this sounds of interest, please APPLY NOW!