Occupational Health & Welfare Services Administrator - Adecco : Job Details

Job Title: Occupational Health & Welfare Services AdministratorLocation: KidlingtonContract Type: Temporary - Hybrid workingHourly Rate: £13.65

Are you ready to make a meaningful impact in the public service sector? Our client is searching for an enthusiastic and dedicated Occupational Health & Welfare Services Administrator to join their team in Kidlington! This is an exciting opportunity to contribute to the well-being of staff and clients while providing vital administrative support in a busy environment.

As an Occupational Health & Welfare Services Administrator, you will play a key role in maintaining the smooth operation of the Occupational Health department. Your responsibilities will include:

Delivering Exceptional Service:

• Provide confidential guidance to internal and external clients through face-to-face interactions, team calls, and emails, ensuring medical confidentiality is always upheld.

Record Management:

• Accurately record client information into the Occupational Health computer system, ensuring timely updates and compliance with relevant policies.

Stakeholder Engagement:

• Maintain regular communication with stakeholders, fostering productive relationships and addressing issues proactively.

Applicant Processing:

• Monitor and manage the medical recruitment system for internal and external applicants, ensuring timely medical clearance and communication.

Appointment Coordination:

• Administer the Occupational Health Management Referral process, facilitating efficient appointment scheduling and providing clients with necessary instructions.

Diary Management:

• organise appointments and meetings for the clinical team and Welfare Officers based on clinical and welfare needs.

Report Preparation:

• Support OH Physicians by preparing clinical paperwork and sending reports to clients and line managers.

Administration Support:

• Assist with Ill Health Retirement, Injury on Duty, and Deferred Pension applications, liaising with multiple stakeholders to ensure timely information flow.

Screening Oversight:

• Manage the recall process for Mandatory Psychological Screening, ensuring all relevant questionnaires are distributed and clients are informed of appointments.

System Administration:

• Act as the systems administrator for the Occupational Health IT system, providing statistical performance data and training new staff.

### What We're Looking For:

To thrive in this role, you should possess:

Strong Interpersonal Skills:

• Excellent communication skills to engage effectively with staff, clients, and senior managers.

Organisational Prowess:

• The ability to work independently, prioritise workloads, and maintain accurate records.

Confidentiality Awareness:

• Proven ability to handle sensitive information with discretion, adhering to GDPR and medical confidentiality regulations.

Relevant Experience:

• Recent office administration experience, ideally within a medical or public service environment.

Technical Skills:

• Proficiency in Microsoft Office applications and a willingness to learn new systems.

Essential Criteria

• Good standard of education with GCSEs (Grade 9-1/A-C) or equivalent in English & Maths.
• A genuine passion for supporting health and welfare services in a public sector setting.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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