NPI Manager - Medical Refrigeration - The Advocate Group : Job Details

NPI Manager - Medical Refrigeration

Are you technically minded with a background in refrigeration and a passion for bringing engineered products to life? This is an opportunity to take ownership of the New Product Introduction (NPI) process for a market-leading manufacturer of medical refrigeration systems, ensuring the next generation of healthcare and laboratory solutions are delivered on time, to spec, and with lasting impact.

The Company

Our client is a specialist manufacturer of temperature-critical refrigeration systems used across hospitals, laboratories, pharmacies, and academic environments. With a portfolio of over 100 active products, from essential fridges to advanced connected units, the business combines customer-focused innovation with the strength of an international manufacturing network.

Significant recent investment in NPI and product development is driving a roadmap of cutting-edge launches, including connected, Wi-Fi, and Bluetooth-enabled refrigeration systems designed to set new standards for the sector.

The Role

As NPI Manager, you’ll own the full product lifecycle for the refrigeration portfolio, with accountability for delivering new products from concept through to launch.

Working at the intersection of engineering, compliance, sales, and service, you’ll ensure technical excellence, regulatory compliance, and customer alignment. Alongside this, you’ll act as a technical authority to support product performance in the market and provide solutions to service and warranty escalations.

Key Responsibilities

• Lead the NPI/NPD process from idea generation, specification, and design through to launch and continuous improvement.
• Govern projects through the stage-gate process, delivering to quality, cost, and schedule targets.
• Work cross-functionally with R&D, quality, sales, and service teams to embed customer needs into every product.
• Ensure regulatory compliance across UK and international markets for medical and laboratory-grade refrigeration.
• Act as a technical escalation point for service, warranty, and customer issues.
• Maintain technical documentation, approvals, and training resources.
• Analyse product performance, driving innovation, serviceability, and margin improvement.

What We’re Looking For

• Background in refrigeration, medical devices, white goods, or other technical appliances.
• Proven experience leading NPI/NPD projects or product development programmes.
• Technical knowledge of refrigeration systems and controllers (e.g. CAREL).
• Strong project management, compliance awareness, and problem-solving skills.
• Comfortable working across engineering, commercial, and quality functions.
• Degree, HNC/D, or technical apprenticeship in an engineering discipline.

 Interested?

Click “Apply”  or email your CV to  to find out more.

The Advocate Group is a leading recruitment partner to the manufacturing and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

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