Network / Vendor Relationship Management Operations Associate - Nomura - eFinancialCareers : Job Details

Job title: Network / Vendor Relationship Management (Operations Associate)

Corporate Title: Associate

Department: Operations

Location: London

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Department Overview

The EMEA Network/Vendor Management team based in London forms part of Shared Services (Operations) and is primarily responsible for the management and oversight of the firm’s key custody and cash banking partners and operations vendors. The function is headed by the Global Head of Network and Operations Vendor Management (also based in London) and is supported by a wider offshore team located in Powai, India.

The primary functions of the team include:

• Responsible for the selection, performance and relationship management of the custody and clearing agents and key operations third parties within the EMEA region covering the wholesale businesses.
• Performs on-going due diligence of selected third parties to ensure appropriate service is received at the most competitive price.
• Incident management and point of escalation for internal teams and the business to ensure issues are remediated in a timely and effective manner.
• Accountability for associated fee spend and successful negotiation of rebates where required.

Overview:

Requirement for a driven and independent individual to assist with the day-to-day management of the firm’s key banking partners and operational vendors, reporting into the Global Head of Network and Vendor Management.

Key objectives critical to success:

• Effective and articulate relationship management through active contact with external partners
• Act as an escalation point/SME to internal and external stakeholders to assist with the resolution of issues
• Host and be accountable for ongoing service meetings with banks and vendors (both in person and virtually) ensuring agendas are agreed and appropriate action setting and tracking.
• Representation for the firm at external industry meetings/forums as appropriate
• Participation in key projects (including RFPs and fee benchmarking), understanding the requirements and working with relevant stakeholders towards delivery.
• Direct experience relating to the management of Third Parties / Vendor engagements as well as agent banks is a benefit.

Skills, experience, qualifications and knowledge required:

• Excellent written and oral communication skills, with the confidence to participate in and represent the function at any relevant internal or external meetings.
• Effective time and inbox management.
• Detail orientated with the ability to multi-task when required.
• Comfortable working in a dynamic, fast-paced environment.
• Effective prioritisation highlighting key dependencies with excellent organizational skills.
• Excel skills / PowerPoint (required).
• Work well within an extended team environment (on shore and off shore).
• Broad understanding of financial markets and products (including fixed income, equity, fx, otc) helpful.

Nomura competencies

Explore Insights & Vision

• Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.

Making Strategic Decisions

• Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.

Inspire Entrepreneurship in People

• Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.

Elevate Organizational Capability

• Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.

Inclusion

• Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).

Right to Work

The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the UK (who require a Tier 2 Skilled Worker visa) we can only employ them if we can provide evidence that this is a genuine vacancy for a qualified role.

Diversity & Inclusion

Nomura is an equal opportunity employer. We value diversity and are committed to ensuring we best reflect the diversity of the communities we serve creating an inclusive environment for all our employees. We welcome all applications and do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation.

If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.

Nomura is an Equal Opportunity Employer