Customer Service Administrator - Halo Resourcing Ltd : Job Details

We're working on behalf of our client to recruit a Customer Service Administrator to join their business; an award-winning and trusted provider of IT solutions and managed services based in Romsey, Southampton.In this role, you will manage the supply of services to clients and maintain good relationships and processes with suppliers and colleagues. This includes:

• Place and manage Fixed Line, Broadband, SIP, and mobile product orders using a variety of internal and external systems
• Informing customers of new and ongoing orders via telephone and email
• Updating customers with fault progress and timescales regularly
• Ensuring all internal systems are updated with the provision changes

Skills and ExperienceWe're looking for someone confident on the phone, organised, and self-motivated with a proactive & practical approach to work. You'll also have:

• Good time Management Skills
• Excellent customer service skills
• Able to work within a team as well as on own initiative
• Able to adapt to change
• Excellent telephone technique and manner

Benefits

• 23 days holiday (moving to 26 with service)
• Death In Service Insurance 
• Health Insurance 
• Employee Assistance Programme
• Free treats and refreshments
• Modern Offices
• Free Parking
• Fun Team Events
• Perkbox 
• Development and training support

If you like the sound of this role and have the skills listed above, apply today!Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job role advertised. Please be advised that no terminology in this advert is intended to discriminate on the grounds of a person's religion, gender, race, colour, age, sexual orientation, disability, or marital status.