Neighbourhood Officer - Hays Specialist Recruitment Limited : Job Details

We're looking to recruit an experienced Housing Officer in Liverpool on a temporary contract for a minimum of 3 months, this is a hybrid role and will require a driving licence with access to your own vehicle with valid business insurance.

You will be responsible for delivering high-quality housing and tenancy management services across your dedicated patch within the area, including managing your own caseloads of low/medium level ASB, safeguarding and other tenancy breaches. Key responsibilities include:

• All aspects of tenancy & estate management including carrying out viewings, undertaking tenancy audits & reviews, mutual exchange inspections and visiting new tenant properties
• Dealing with abandonments, assignments, relationship breakdowns, failures to allow access and unauthorised occupation including subletting & tenancy fraud
• Active triaging and management of own caseload of anti-social behaviour and other tenancy breaches, including preparing legal documentation and serving notices where appropriate
• Supporting tenants deemed at risk of tenancy failure, carrying out assessment of needs and implementing positive interventions or signposting to external services for additional support where appropriate.
• Liaising with Income teams to maximise income for the group and minimise arrears
• Providing a visible presence within the community, assisting with estate-based improvements and encouraging tenant feedback & involvement

What you'll need to succeed

• Proven experience in a housing and tenancy management role within a social housing environment, with a good knowledge of housing legislation and best practice
• Experience of dealing with and managing cases of Anti-Social Behaviour and safeguarding
• Knowledge and understanding of welfare benefits system and property pool
• Driving licence with access to own vehicle and valid business insurance

What you'll get in return

• Weekly pay
• Competitive hourly rates
• Option to be paid PAYE or Umbrella
• Hybrid working with mileage reimbursement

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk