Neighbourhood Housing Officer - Hays Specialist Recruitment Limited : Job Details

We're seeking an experienced Neighbourhood Housing Officer to support our social housing client in Liverpool on a full-time, ongoing temporary basis. This is a hybrid role, paying competitive hourly rates and mileage reimbursement. Your new role

• Managing your own patch of general needs properties, ensuring the delivery of high-quality, housing and tenancy management frontline services
• Investigating and managing cases of anti-social behaviour, safeguarding and other tenancy breaches including gathering evidence, using various legal remedies to protect communities, serving eviction notices and representing at court where required
• Supporting the Income team with tenant arrears
• Assisting with lettings and allocations, completing pre-tenancy assessments and tenancy sign-ups
• Dealing with other tenancy management matters and requests such as mutual exchanges, abandonments, successions, terminations and failures to allow access
• Liaising with Asset management teams and contractors to ensure repairs & maintenance requests are carried out in a timely manner
• Acting as a main point of contact for customers, stakeholders and other external agencies for your area, responding to general enquiries or managing complaints

What you'll need to succeed

• Proven experience in a housing/tenancy management role within a social housing environment
• Good knowledge and understanding of housing legislation and best practice
• Experience of managing and investigating cases of anti-social behaviour and other tenancy breaches
• Driving licence with access to own vehicle and valid business insurance

What you'll get in return

• Weekly pay
• Competitive hourly rates
• Option to be paid PAYE or Umbrella
• Hybrid working
• Mileage reimbursement

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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