National Installation Engineer - Field Based - Aspire Personnel Ltd : Job Details

Due to the growing success of this company, we are recruiting an experienced National Installation Engineer for our medical equipment distributor client based in Milton Keynes.

This role is field based, comes with a competitive salary, bonus, company vehicle and excellent benefits, including healthcare, pension and 28 days’ holiday.

Key Responsibilities of the role:

Pre-Build & Installation of instruments

• Complete pre-builds as per company standards at Milton Keynes site in-line with Prebuild Process.
• Ensure all equipment is ready and packed safely and securely ready for despatch to site.
• Installation of equipment at customer site in line with regulatory and site requirements.
• Liaise with customer to ensure that the equipment is working to expectations and working in line with the project outline.
• Report to Technical Installation Manager on outcome of installation.

Support regional field service team.

• Support with Planned Maintenance Inspections (PMI’s).
• Support with completing Field Corrective Actions (FCA’s).
• Support with Engineer Change Records (ECR’s).
• To achieve Company KPI’s of Car Stock accuracy.
• To achieve Company KPI’s of implementation of ECR’s and Technical Bulletins.

Communicate with Customers, Peers, and Management effectively.

• Customer must be periodically kept informed of any changes to estimated completion time.
• You should communicate with your Technical Installation Manager as required to keep abreast of activity in your team.
• The business encourage communication between NIE’s and sales personnel to be aware of potential sales activity in your area.

Technical and product training

• Install and build training to be completed at Milton Keynes building.
• Buddy training will be carried out during install and build operation until you are signed off as competent.
• This involves spending time with more experienced FSE’s and will normally take place during the early stages. This allows you to gain familiarity with the instrumentation, a basic understanding of operation, knowledge of working practices, site locations and key personnel.
• You may be required to stay over in Milton Keynes dependent upon location; in this case hotels will be arranged for you.
• Training is certified and you will be required to pass an "end test" upon completion of the training to assess both your competence and understanding of the training given.

Qualifications and skills needed to do the job:

Essential:

This is a national role, travel in the UK and Ireland will be required. with pre-builds being completed at the Milton Keynes head office

Flexible to attend training in the UK as well as Europe as required.

Level 3 qualification in electrical engineering or equivalent

Good Understanding mechanical engineering for carrying out instrument builds.

Understanding of hydraulic and pneumatic principles

Exceptional technical fault-finding skills

The ability to read and understand technical diagrams.

Customer focused - should strive to exceed customer requirements.

Good and effective written and verbal communicator

Good working knowledge in MS Windows

General knowledge in MS Office products, Outlook, Word, Excel and PowerPoint

Must hold a full driving licence.

Desirable:

HND (HNC with relevant experience) or equivalent in electronic and mechanical engineering

Technical training on Haematology related instrumentation

MS certified preferable

13% bonus and company vehicle.Aspire Personnel Ltd acts as an employment business for interim positions and an employment agency for permanent positions. Aspire Personnel Ltd is committed to equal opportunity and diversity.