National Account Manager - FMCG - Dovetail Recruitment Ltd : Job Details

National Account Manager - FMCGReports To: Commercial DirectorLocation: Hybrid - Christchurch HQ (South of England, commuting distance)Employment Type: Full-time | PermanentTravel: UK & EUSalary & Benefits: Competitive salary Individual & Company Bonus Car Allowance Benefits

About the Role

We are recruiting a proactive and commercially minded National Account Manager to join a fast-paced FMCG business. This is an exciting opportunity to work with national retail accounts and manufacturing partners, managing key relationships while growing existing business and identifying new opportunities.

The successful candidate will have experience within FMCG (ideally foods) and a strong track record in national account management. You will bring strategic thinking, excellent project leadership skills, and a results-driven approach to meet and exceed sales targets.

Key Responsibilities

• Manage and grow existing national retail accounts, ensuring customer satisfaction and retention.
• Identify and secure new business opportunities to expand the account portfolio.
• Develop and implement customer-specific sales plans and strategies aligned with company objectives.
• Work collaboratively across departments to ensure customer targets are met.
• Monitor customer KPIs and targets, providing insights and proposals to improve category performance.
• Lead projects from planning through to delivery, managing resources, milestones, and internal/external stakeholders.
• Support the wider sales team and share knowledge to help colleagues achieve their targets.

Experience & Skills

• Minimum 2 years’ experience managing national accounts, ideally with top 6 UK grocers.
• FMCG/Food/Retail sector experience, preferably with Private Label or manufacturing exposure.
• Experience with international grocers is a plus.
• Strong commercial acumen with a results-driven mindset.
• Excellent organizational skills, able to multitask and prioritize effectively.
• Project management experience including Critical Path Management, Resource Planning, and Risk Assessment.
• Proficiency in Microsoft Outlook, Teams, Excel, and PowerPoint.

Benefits & Perks

• Competitive salary Individual & Company Bonus
• Car Allowance included
• 25-30 days holiday (based on length of service)
• Flexible hybrid working from Christchurch HQ
• Additional benefits including medical cash plan, mental health support, and extra holiday purchase options
• Enhanced maternity and paternity leave
• Company sick pay and pension contributions
• Social events and team activities
• Cycle-to-Work scheme, dress-down Fridays, and free parking

Why Apply?

This is a fantastic opportunity for a commerciallyminded professional to take ownership of national accounts, influence category strategy, and play a key role in driving business growth. If you are ambitious, results-focused, and ready to make an impact, we want to hear from you!

Apply today to take the next step in your career as a National Account Manager.