Multi Skilled Operative - Reed : Job Details

Are you ready to bring your multi-trade expertise to a team that values quality, safety, and customer satisfaction?

We’re looking for a Multi-Skilled Operative at Freebridge Community Housing to carry out a range of maintenance and building tasks across our properties. You’ll be part of a dedicated team delivering high-quality repairs and improvements, ensuring our homes meet the Freebridge Standard and exceed customer expectations. Your core skills in plumbing and/or carpentry will be key to delivering high-quality repairs and improvements.

Type and term of contract: Full-time, Permanent

About Freebridge Community Housing:

Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King’s Lynn and West Norfolk’s housing stock. We now have over 7500 properties across west and north Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We’ve had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change.

What you’ll be doing:

• Multi-trade maintenance: Carry out tasks across multiple trades, diagnosing and resolving issues to a high standard.
• Customer communication: Keep customers informed about works and timescales, ensuring a positive experience.
• Health & safety compliance: Work safely and follow all procedures to protect yourself, colleagues, and the public.
• End-to-end job management: Handle tasks from inspection to completion, including ordering materials and updating records.
• Team collaboration: Work across delivery teams, either independently or with colleagues, to complete repairs and improvements.
• Equipment care: Maintain tools, vehicles, PPE, and ICT equipment to ensure safety and efficiency.
• Material management: Order, store, and record materials responsibly, minimising waste and ensuring accountability.
• Record keeping: Maintain accurate records of all activities in line with Freebridge requirements.
• Vehicle inspections: Ensure vehicles are clean, safe, and represent the Freebridge brand positively.
• Flexibility: Undertake other duties as required to support the wider Property Services team.

What we’re looking for:

Essential criteria:

• Specific qualifications as required by trade
• Evidence of training in secondary and tertiary trade skills
• 3 years’ experience in main trade within a maintenance environment
• 1 years’ experience in secondary or other trades
• Experience and training in health and safety and ladder use
• Commitment to excellent customer service
• Ability to carry out tasks in a clean and safe manner
• Ability to use ICT mobile systems and complete auditable paperwork
• Ability to complete full multi-skilled tasks such as bathroom/kitchen replacements including tiling, plastering, and painting
• Unquestionable integrity and commitment to efficiency and value for money
• Full UK driving license

What’s in it for you?

At Freebridge, we’re appreciative of our team and you can enjoy the following benefits from joining us, among many more:

• Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service.
• Exclusive Employee Discounts: Access amazing deals through our Reward Gateway.
• Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave.
• Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme.
• Charitable Leave: One day per year to volunteer for a cause you care about.
• Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure.
• Work-life Balance: Enjoy an early finish on a Friday to kick-start your weekend!
• Pension Scheme: A company contributory pension scheme with generous employer contributions

Diversity & Inclusion

Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don’t discriminate against employees or potential employees based on protected characteristics. We’re happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.

Closing Date: Tuesday 26th August 2025

Apply now to join our team and make a difference to lives across West and North Norfolk.