Mortgage Administrator / Paraplanner - Financial ServicesLocation: Leicestershire (Office-Based) Job Type: Full-time, Permanent Salary: £25,000 - £30,000 (dependent on experience) Hours: Monday-Friday, 37.5 hours per week Are you an experienced Mortgage Administrator or Paraplanner looking for a long-term, desk-based role in a friendly, well-established financial services firm? We're looking for a highly organised and professional individual with recent experience in a similar role to support a Mortgage & Protection Adviser. This is an exciting opportunity to join a small, close-knit Independent Financial Adviser (IFA) firm, where your skills will make a real difference to client outcomes. Key Responsibilities:
- Provide full administration and paraplanning support for a whole-of-market mortgage and protection adviser
- Prepare documentation, submit applications, and ensure all cases progress efficiently from inception to completion
- Call qualified leads, arrange call-backs, and book client meetings
- Liaise with advisers, lenders, and solicitors to keep clients fully updated throughout the process
- Manage case files in line with GDPR and compliance standards
- Conduct mortgage and protection research using Xplan Mortgage, preparing draft recommendations for the adviser
- Produce compliant and detailed suitability reports
- Maintain accurate records and manage your own workflow with minimal supervision
What You'll Bring:
- Minimum 2 years' recent experience in mortgage administration or paraplanning (whole-of-market preferred)
- Ideally CeMAP or CF6 qualified (minimum Level 3 mortgage qualification)
- Strong understanding of the mortgage and protection process
- Excellent telephone manner and client communication skills
- Advanced Microsoft Office skills (Word, Excel, Outlook, Teams) and the ability to quickly learn in-house systems (e.g. Curo)
- Exceptional attention to detail, organisation, and time management skills
- Ability to work well under pressure and manage high volumes of tasks
Benefits:
- 33 days' holiday (including bank holidays)
- Generous non-contributory pension scheme (after 3 months)
- Death in service benefit - 4x salary (after probation)
- Modern, air-conditioned offices with full kitchen, dining facilities, and gym
- Free secure on-site parking
- Supportive, professional working environment
If you're ready to bring your mortgage administration expertise to a respected and stable financial services firm, apply now or contact Lizzie at Four Squared Recruitment - or .