Mobile Operations Supervisor - City Group Recruitment Limited : Job Details

Mobile Operations Supervisor

Salary: £30,000 to £32,000 dependent on experience

Hours /Days: 07:00 - 17:00 Monday to Friday

Location: Peterborough office

Our customer is a female-majority board leading in diversity and inclusivity across the security industry. Providing professional integrated bespoke security and facilities management services across an array of sectors, including educational settings, student accommodation, healthcare, charitable, corporate / estate management, Logistics and distribution, social housing, utilities, and shopping centres / retail parks.

Role:

The purpose of the role is to Supervise the day-to-day mobile operations for the Peterborough and Cambridge mobile teams, whilst reporting into the Mobile Manager.

The main duties are to ensure the mobile operations runs effectively with sufficient staff on shift to cover the daily requirements, including any changes. This role will also require the individual to carry out mobile duties, including lock and unlocks; VPIs; and alarm activations.

Key Responsibilities for the Mobile Operations Supervisor: (this list is not exhaustive)

• Carry our tasks allocated on the run sheet
• Vehicle checks
• Partner app usage and completion
• Ad-hoc task such as site surveys, key collections or vehicle movements to garage / repair, investigate and respond to client communications, alarm report checks
• Ensure all mobile processes and procedures are followed by all staff
• Attend meetings both internal and with the clients as required
• Complete weekly roster
• Manage holiday requirements / absence for mobile staff
• Driver 1 to 1s (all mobile officers)
• Minimum once per month go out at night and do some spot checks on the drivers, ensure they are in uniform, have ID, SIA licence and vehicle is clean.
• Drive and develop the team in relation to their experience
• Dealing with any accidents / damage to mobile vehicles including record keeping and investigations

Essential Skills:

• Valid SIA Licence
• Valid UK Drivers Licence
• Excellent time management
• Experience in supervising a team
• Positive attitude to make the best decisions for your team
• Effective communication and people skills
• Trustworthy with good judgement and decision making
• Ability to manage own workload and deal with challenging situations (disciplinaries, complaints etc)
• Flexible to the business needs Our clients business operates 24/7
• Clear written and spoken English
• Good IT Skills
• Some experience of working in a mobile operations / mobile patrol role would be beneficial.

City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.