Membership Consultant - Reed : Job Details

Location: LondonSalary: £27,000 basic + £30,000 OTEHours: 40 hours per week, including 2 weekend days per month (with time back in lieu)

Our client, a leading name in the health and fitness industry, is seeking a confident and enthusiastic Sales & Membership Consultant to join their vibrant London-based team. This is an exciting opportunity for someone who thrives in a people-focused, target-driven environment and is passionate about wellness and community.

As a key member of the front-of-house team, you’ll be the first point of contact for prospective members. You’ll play a vital role in growing the membership base, delivering exceptional customer service, and contributing to a positive and energetic team culture.

• Engaging with prospective members through tours, consultations, and follow-ups
• Managing and converting leads from various channels including web, phone, and walk-ins
• Supporting and executing local marketing campaigns to drive new memberships
• Using internal systems to track performance and maintain accurate records
• Building strong relationships with new and existing members to support retention
• Collaborating with colleagues to ensure a seamless and welcoming experience

• Previous experience in sales or customer service (fitness industry experience is a plus)
• A proactive, self-motivated approach with a passion for helping others
• Excellent communication and interpersonal skills
• Comfortable working with Microsoft Office and CRM systems
• Able to work both independently and as part of a team
• Target-driven with a strong sense of accountability

• Competitive base salary with commission structure
• Free club membership and discounts for family members
• Discounts on food, nursery services, and in-club franchises
• Company pension scheme
• Paid day off on your birthday, regular staff events, and more

If you’re looking to join a forward-thinking organisation where your energy and ideas will be valued, we’d love to hear from you.