Marketing Communications Officer - Office Angels : Job Details

Marketing Communications OfficerLocation: Hounslow

Salary Bracket: £30k-£35k DOE

Are you passionate about communications and community engagement? Are you ready to make a difference within the local community? If so, we want to hear from you!

About the role: As a Communications Officer you'll play a pivotal role in shaping and maintaining a positive reputation within the community. Reporting to the Business Manager and collaborating closely with the Group Communications Department, you'll ensure effective communication with key stakeholders, including local councils, Councillors, Resident Associations, and Community Groups. Your efforts will contribute to fostering a culture of exceptional customer care and promoting the positive services provided by our client. Key Tasks:

• Coordinate timely responses to Councillor, FOI, and MP correspondence.
• Maintain strong media relations in alignment with agreed protocols.
• Develop and execute proactive marketing campaigns to postively promote the reputation of the business
• Create engaging content for various platforms, including social media, press releases, and website updates
• Content editing, photographing and creating video
• Identify ideas and draft internal news, press releases and trade articles
• Actively manage media visits and crisis communication issues.
• Contribute to the development of communication plans for specific projects.
• Ensure compliance with company standards and style guides.
• Support marketing activities, including brand management and event representation.
• Contribute towards Monthly, Annual and Quarterly Reports
• Respond to enquiries and complaints following the corporate complaints process.

Skills and Experience:

• Marketing / Business related Degree and relevant qualifications preferred.
• Minimum 3 years of experience in external-facing communications or marketing roles.
• Exceptional written and oral communication skills.
• Proficiency in MS Office and various social media applications.
• Knowledge of social media strategies and best industry practices.
• Creative, innovative, and detail-oriented mindset.
• Strong problem-solving and investigative abilities.
• Excellent work ethic, time management, and organisational skills.
• Ability to work independently and collaboratively within a team
• Maintain a professional, flexible, and resilient approach at all times.
• Demonstrate excellent time management and organisational skills.
• Uphold high standards of communication and presentation.

Next Steps

For further information about this role or to apply, please get in touch with Sylvia White at Office Angels Staines or email your CV today to

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.