Legal Support Administrator - Horwich Farrelly : Job Details

Legal Support Administrator

Media City – Salford

Remote/Hybrid

People. Not just lawyers

We’re not your typical law firm – we’re people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients’ needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law.

At HF we do things differently. We recognise the value of our employees and understand that they set us apart from our competitors. So, if you want to experience what life is like at HF, take a look at our Legal Support Administrator vacancy within our Legal Support Team.

This is a hybrid role where you will work at our Media City Office to provide a range of administrative tasks within an extremely busy business support team.

The team is filled with experienced professionals working in an engaging and friendly environment. Our people pride themselves on making an impact through providing an excellent, results and solutions focussed service to our clients.

What will I be doing?

• Liaising with clients, third parties and courts regarding new instructions via telephone including requesting papers and ascertaining any additional/missing information.
• Collating information and completing vetting process as required, managing client responses and documenting accurately.
• Prioritise work according to urgency (i.e. AOS dates, SLA, specific client requests).
• Liaise with clients/fee earners regarding duplicate files/conflicts of interest.
• Investigate complex instructions via client/third party liaison.
• Processing Court Proceedings received via post, email and the DCP.
• To be an exceptional team player with a positive and professional work ethic.
• To provide support to Fee Earners as and when required.
• To ensure the confidentiality of all the firm’s and client’s documentation and information in compliance with all DPA requirements.

What do I need?

This is a busy role, requiring a high level of accuracy and the ability to switch between tasks. We don't require any previous experience as full training will be given however, you will need to be a team player with an adaptable and self-motivated attitude!

Here's what our Hiring Manager, Ryan, says about the role;

"We're a tight-knit, highly dedicated team that thrives on collaboration. We're looking for someone who shares our strong work ethic and brings the same positive energy to the table"

We’re always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you’ll have access to, as part of our team:

• 25 days’ annual leave (in addition to public holidays), increasing to 30 days with service
• Private healthcare provision
• Company pension scheme
• Enhanced parental leave
• Cycle to Work scheme
• Life insurance and income protection
• Employee Assistance Programme & Digital GP service
• Season ticket loans
• Flu vouchers
• Bonus scheme
• Perks at work scheme package
• Free Parking

To apply

Ready to apply, please follow the links below!

As an equal opportunities’ employer, we're passionate about inclusive hiring approaches.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you.