Legal Services Manager - The Graduate Project : Job Details

Role Overview

Our client is searching for a Legal Services Manager who will support the operational effectiveness of legal functions within a regulatory environment. The role will be responsible for contributing to the delivery of casework services.

Key Responsibilities

• Lead on managing the allocation of legal representatives for hearings, ensuring all scheduled cases are staffed with appropriately skilled presenting officers.
• Provide strategic and operational instructions to ELPs in relation to cases under investigation.
• Maintain oversight of ELP performance and promote timely, efficient progression of pre-committee cases.
• Work closely with internal and external teams to monitor progress and address case management challenges proactively.

Requirements

• Highly organised, with a strong ability to oversee resources and ensure deadlines and service levels are met.
• Skilled in performance monitoring and able to apply data-driven decisions to enhance delivery.
• A confident and capable decision-maker, able to provide clear operational instructions to both internal colleagues and external partners.
• Proactive in identifying and resolving problems, with experience of managing legal or regulatory casework in a complex environment.