Legal Assistant - Private Client - ACS Recruitment Solutions Ltd : Job Details

Legal Assistant – Private ClientBexleyheath Full-time, PermanentSalary DOE We are looking for an organised, detail-focused, and proactive Legal Assistant to join our clients Private Client department. You will provide vital support to our fee earners, ensuring their clients receive an exceptional level of service and matters are handled efficiently.Key Responsibilities:

• Manage incoming and outgoing calls, including scheduling appointments, liaising with third parties, processing payments, and providing clear, courteous updates to clients.
• Open, maintain, and archive electronic files in accordance with record-keeping policies.
• Prepare and issue invoices promptly.
• Draft letters and legal documents with accuracy and attention to detail, under supervision.
• Accurately log time spent on matters within the electronic case management system.
• Schedule and track important dates and deadlines through the case management system.
• Keep electronic files organised, current, and compliant with firm standards.
• Carry out general administrative duties, including scanning, photocopying, and filing.
• Participate in the telephone rota to ensure all external calls are answered promptly and professionally.
• Welcome and assist clients visiting the office, ensuring a positive first impression.
• Provide ad-hoc assistance to fee earners in the Private Client department and support other departments when required.
• Adhere to all office policies, procedures, and compliance requirements.

Skills & Experience:

• Excellent verbal and written communication skills.
• Strong attention to detail and organisational abilities.
• Committed to delivering excellent client service.
• Team-oriented, with a strong focus on quality.
• Good IT skills and familiarity with Microsoft Office.
• Able to manage workload effectively and meet deadlines.
• Empathetic and calm approach to sensitive or challenging client conversations.
• Proactive, accountable, and willing to take initiative.
• Positive, enthusiastic attitude.