Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services.
Role Summary
The main purpose of the role is to manage, lead and take accountability for related project work. You will ensure all project tasks are supported by adequate process notes and guidance. Engaging as a project lead to ensure project risks and identified and deliveries remain on target. Interacting with the client where relevant. As a senior role providing thought leadership and guidance to clients while supporting the project team of SMEs, Business Analyst and Project Manager. Acting as a key point of contact between the client and the team, facilitating communication and ensuring project alignment.
Core Duties/Responsibilities
The successful candidate will be responsible for the following but not limited to:
- Proactively engage and maintain links with stakeholders to communicate clearly, listen to and explore requirements and present advice.
- Working with various departments to effectively collaborate with business Analysts and Project Management to ensure alignment.
- Ensure deliverables that fit with the wider strategic focus and are easily communicated to stakeholders.
- Working within a Governance framework, ensure stakeholders are engaged and approve deliverables and milestones.
- Act as a focal point for queries; providing expert advice and guidance.
- Support the lifecycle of requirements.
- Support analysis on new projects and/or enhancements to existing projects.
- Oversee and input into changes and enhancements to existing or new services to clients to identify and quantify the benefits.
- Collate and analyse data to produce creative solutions, cleanse data or diagnose performance.
- Understand legislative changes, engaging with business and technical analysts for input and advice where necessary.
- Identify benefits and opportunities for improvement.
- Accurately estimate and plan the scope and deliverables with the Project Manager.
- Monitor progress against the plan, enabling projects to be delivered on time and within budget and providing progress reporting as required.
- Ensure documentation is approved and issued in accordance of contractual terms, project scope, definition and standards.
- Ensure all aspects of the project are delivered consistently and to required standards.
- Engage in dialogue with stakeholders to resolve issues and generate beneficial outcomes for project delivery.
Skills, Knowledge & Experience
The successful candidate will demonstrate the following experience skills and behaviours:
- Building and maintaining strong relationships with clients, understanding their needs, and managing expectations regarding project scope, timelines, and deliverables.
- Able to work on multiple projects and manage multiple tasks concurrently.
- Ability to lead, motivate, and guide a team, fostering a collaborative and productive work environment
- Demonstrable people and thought leadership strengths, experience of working within a consultative process and/or consultancy background. Proven track record of successfully delivering consulting projects, demonstrating expertise in a specific field or industry.
- Experience of directing and mentoring a team, delegating tasks, providing guidance, and ensuring the quality of work produced by the team.
- Preparing regular progress reports, presenting findings to clients and stakeholders, and facilitating clear communication between the client and the project team.
- Sharing expertise and best practices with the team and clients, contributing to the overall knowledge base of the project team
- Excellent interpersonal skills with the ability to build and maintain credible working relationships.
- Strong active listening skills to understand and interpret stakeholders' needs.
- Comprehensive verbal and written communication skills.
- Experience of working within a regulated environment, preferably within the financial sector.
- Understanding of Business Process Modelling Tools (Visio or equivalent) and a working knowledge of MS Office Suite including MS Project, Excel and Word
- Pensions experience is preferred.
What We Offer
- Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
- All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.
- Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.
- Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
- Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
- Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing..
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks