Large Loss Claims Handler - NJR Recruitment : Job Details

A fantastic opportunity is available for an experienced Large Loss Claims Handler to join a growing insurance business in Manchester, focusing on large and complex Motor and Casualty claims.

This is a chance to join a well-established Norwegian insurer that entered the UK market in 2015 and has continued to grow year on year. Based in impressive offices in Spinningfields, the company is known for its strong culture and a dedicated approach to their core values.

As a Large Loss Claims Handler, you'll take ownership of high-value cases - typically upwards of £100k - working closely with clients, brokers, and internal teams to ensure claims are managed efficiently, fairly, and with a consistently high level of service.

The Large Loss Claims Handler role:

• Managing a portfolio of complex Motor and/or Casualty claims, typically valued at £100k+.
• Supporting the Large Loss Technical Lead and Claims Manager with strategy and technical input.
• Acting as a key point of contact for both internal stakeholders (underwriters, claims, risk teams) and external contacts (brokers, loss adjusters, policyholders, suppliers).
• Providing mentoring and guidance to less experienced team members.
• Identifying training needs and supporting development across the team.
• Keeping the team informed of relevant market changes, legal updates and claims trends.
• Communicating regularly with reinsurers.

What we’re looking for:

• Strong experience handling large and complex Motor and/or Casualty claims.
• A confident communicator who can build trust and rapport with a wide range of stakeholders.
• Someone who brings technical know-how, commercial awareness, and a calm approach under pressure.
• Highly organised, with good attention to detail and the ability to manage your time well.
• Confident using MS Word, Excel, and PowerPoint.

Salary and Benefits of the Large Loss Claims Handler:

• Competitive salary based on experience.
• Annual performance-related bonus.
• 25 days holiday bank holidays.
• Your birthday off every year.
• Excellent company pension.
• Private healthcare.
• Hybrid working after probation.
• Life assurance (4x salary).

Ready to take the leap?...

If you’re a passionate about client services and experienced in Large Loss Claims within Commercial Insurance, do not miss out on this opportunity and apply today!

For further information please contact one of our specialist consultants and quote job reference NJR15953