Key Account Manager/Client Manager - freight forwarding - LogisticsRecruit UK : Job Details

My client, a leading UK freight forwarder and logistics provider, is looking to recruit a Southern based Key Account Manager to have responsibility for managing/growing a portfolio of nominated accounts.

We are looking for an experience Account Manager/Client Manager with a minimum of 3 years experience within the freight forwarding industry.

ROLE: Key Account Manager/Client Manager

LOCATION: Southern based - remote working

HOURS: Monday to Friday 9 am - 5.30 pm

PACKAGE:

• Up to £70k base salary dependent on experience
• Car or Car allowance
• Twice yearly bonus
• Mobile phone
• Laptop

DUTIES AND RESPONSIBILITIES:

• Client Management responsibilities and reporting
• SOP Production and maintenance
• KPI Production against SOP
• Client & Operations interface
• Client Pricing
• Introducing key supply chain solutions to potential and existing customers to ensure sales of full product offerings.
• Management and development of relationships with customers key senior stakeholders
• Management and development of relationships with key partners, suppliers and authorities
• Liaison, marketing and relationship development with key internal stakeholders
• Support completion of client tender responses
• The role also has a shared input into product development, global physical and financial supply chain execution, industry R&D, technology development & deployment and global partner development

Reporting Requirements

• Customer P&L reporting as required.
• KPI service level achievement and monthly report delivery.
• Client Growth & Retention
• Strategic customer progression and delivery of major development projects

SKILLS AND EXPERIENCE:

Minimum of 3 years operational/commercial experience within the freight forwarding sector essential

• Ideally experienced within the retail/fashion logistics vertical
• Excellent client development skills
• Strong communication and presentation skills
• Commercial astute
• Analytical
• Relationship management
• Clean drivers licence