Junior Claims Handler - Capio Recruitment Insurance : Job Details

Job Title: Junior Claims Handler

Location: Bristol

Salary: £25,000

About the Company:

Step into a company that truly invests in its people. Our client prides itself on delivering exceptional service and positive outcomes for their customers while fostering a welcoming and inclusive workplace for employees. They value collaboration, transparency, and personal growth, offering a fun and supportive environment where you can thrive.

This is the ideal entry-level opportunity for someone looking to kickstart their career with a forward-thinking company. Enjoy perks such as a competitive salary, performance-based incentives, flexible working arrangements, and tailored training programs that will set you up for success.

Role Summary:

Embark on your professional journey as a Junior Claims Handler, where you’ll play a crucial role in managing a variety of claims. You’ll provide outstanding customer service and build expertise in claims handling, all while receiving top-tier training and mentorship.

This position is perfect for someone ready to take their first step into the world of claims management. It offers:

• A solid foundation for professional growth, with opportunities for progression
• Comprehensive training to help you develop your skills and confidence
• The satisfaction of working in a role that makes a real difference to customers

Key Responsibilities:

• Provide Excellent Support: Guide customers through their claims journey with empathy and care, ensuring positive experiences
• Learn and Grow: Gain hands-on experience in assessing claims, investigating evidence, and delivering fair outcomes
• Develop Communication Skills: Act as a reliable point of contact for customers, business partners, and internal teams
• Build Knowledge: Immerse yourself in the company’s products and policies to develop expertise and confidence

Requirements:

• A passion for delivering exceptional customer service, with a positive and proactive attitude
• A calm and patient approach, especially when handling sensitive situations
• Strong verbal and written communication skills, with a willingness to learn and adapt

Alternative Job Titles:

Junior Claims Handler, Claims Administrator, Claims Assistant, Customer Service Representative, Trainee Claims Handler, Entry-Level Claims Adviser, and more.

Know Someone Perfect for This Role?

If this isn’t quite the right fit for you but you know someone who’d be perfect, refer them to us! Successful placements through recommendations are eligible for a referral fee.