IT Systems Administrator - Mackie Myers : Job Details

Summary- This is a hands-on IT Systems Administrator role within a clinical-stage biotech company focused on rare diseases.- Ideal for candidates with strong Microsoft Intune and hybrid infrastructure experience, who thrive in a fast-paced, regulated environment.Our ClientOur client is a leading organisation in the biotechnology sector, developing innovative treatments for rare diseases. They operate internationally and are headquartered in central London.The RoleThis role supports the Head of IT and external service providers to maintain and enhance IT systems and user support.- Manage helpdesk tickets and provide VIP support- Administer devices and endpoints via Microsoft Intune- Maintain hybrid infrastructure (on-prem/cloud)- Support compliance and documentation- Contribute to IT projects and business continuity planningMain DutiesYou'll be responsible for ensuring smooth IT operations and supporting users across the business.- Provide in-person and remote IT support- Deploy and manage devices and applications- Maintain infrastructure and perform patch management- Assist with compliance and change control processes- Document systems and manage IT assetsThe Successful Candidate- Strong experience with Microsoft Intune, Entra ID, Windows Server, and Microsoft 365- Familiarity with ITIL processes and SOP documentation- Understanding of compliance frameworks such as SOX, GAMP 5, or FDA 21 CFR Part 11- Excellent communication and problem-solving skills- Comfortable working in a fully office-based roleWhat's on offer?- Competitive salary and benefits package- Central London location, easily accessible via public transport- Opportunity to work in a collaborative and mission-driven environment- Exposure to international operations and regulated industry standards- Career development through varied IT projects and compliance workOur Commitment to Equality, Diversity, and InclusionWe believe that diverse teams drive innovation and success. That's why we're committed to promoting equality of opportunity and creating inclusive workplaces where everyone feels valued and supported. We actively seek out talent from all backgrounds and strive to reflect the rich diversity of the global workforce in every role we recruit for.