IT Support Specialist, Thame - ZENOVO LTD : Job Details

Role: IT Support Specialist

Location: Thame, Oxfordshire (onsite 4-5 days per week)

Salary: up to £37,500 + benefits

Position Summary

The IT End-User Support Specialist is responsible for the day-to-day operational delivery of on-site IT End-User Services across all our partners internal systems across the UK&I and Europe . The role will prioritize the delivery of End User Computing (EUC) services that deliver business value and enable users to exploit and benefit from the full range of services available to them (e.g., User hardware, Operating Systems, Applications, End-User Devices). The success and value of this role is driven (and measured) by the need to continually deliver a positive End-User Experience.

Essential Skills

Experience using ITSM tools such as ServiceNow

experience in an IT End-User Service or Desktop Services role

Experience of Microsoft 365 Deployment and Operations

SCCM knowledge is essential

ITIL knowledge is essential

Incident management understanding

Solid communication skills and with experience of working in a support team

There will be a two stage interview process, initially by MS teams then being invite onsite.

Please note we cannot offer sponsorship.

Please send across a CV if interested.