IT Support - Office Angels : Job Details

IT Support

Salary: £30-32k

Location: Southwark (hybrid option after probation)

Are you a tech-savvy problem solver with a passion for supporting IT systems? Do you thrive in a dynamic environment where no two days are the same? Join our vibrant team in Southwark, supporting a creative and growing business.

Main Purpose of the Job: As an IT Support specialist, you will play a crucial role in maintaining and supporting our IT systems, which include laptops, printers, network infrastructure, servers, and mobile devices. You'll be the first point of contact for all support queries and will assist in small projects or larger initiatives.

Key Responsibilities:

• Provide all levels of IT support across the organisation, ensuring swift resolutions to queries
• Set up hardware and software for business use, including PCs, Macs, printers, and mobile devices
• Manage Google Workspace and assist in the introduction of new technologies
• Handle onboarding and offboarding procedures for colleagues
• Maintain an up-to-date help desk and document IT problem solutions in the IT Knowledge Base
• Maintain effective communication, sharing relevant information clearly with staff
• Develop and nurture professional working relationships across departments

What We're Looking For:

• Previous experience in an IT support role
• A fast learner ready to dive into internal IT management with ample learning opportunities
• Quick adaptability and effective problem-solving skills under pressure
• Creativity in thinking outside the box to tackle challenges
• Ability to explain technical solutions in an easy-to-understand manner
• Willingness to travel to other locations as needed
• Flexibility for occasional out-of-hours work, scheduled where possible

Why Join Us? This is not just a job; it's an opportunity to be part of a passionate team that values creativity and innovation! We welcome constructive feedback and adapt to the evolving needs of our business. Your role will be pivotal in keeping our IT systems running smoothly, and you'll have the chance to make a real impact!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.