IT Support Engineer Apprentice - QA Ltd : Job Details

Employer description:Dunedin IT is dedicated to helping organisations access information in faster, more straightforward, cost-effective, and inspiring ways. So you can extract the knowledge that provides value to your business or organisation.

Overview:Join a highly regarded IT–managed service provider as an IT Support Engineer today! 

If you want to test yourself and push yourself to be a well–rounded IT professional, advising business owners and IT departments, this might be the IT job for you. Being part of a small but strong team gives you a chance for greater responsibility than you would in a larger one. As a result, you will have significant influence and the opportunity to learn something new every day.

Salary: £23,400 – £25,400 per annum, dependent on experience.

Duties: [will include but not be limited to:]

• Work with helpdesk team across multiple locations on a varying range of requests via phone and email
• Drive to client sites to provide onsite support and installation of new tech
• Work on large IT projects with the team

What we are looking for:Essential experience / knowledge:

• Apple & Windows desktop environments
• Office 365 & Cloud Solutions
• Microsoft Server technologies
• Connectivity services
• Knowledge of networks
• IT Security & best practices

Essential: Having a full driving licence and your own vehicle is required - as the role involves travel to client sites.

Entry requirements:

• 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information, please visit the UK ENIC website.

Benefits: 

• 29 days holiday, including bank holidays
• Hybrid working
• Health Insurance scheme
• Professional and industry training available
• Flexible working hours around core office hours are available
• Company Pension Scheme
• Company social events

Future prospects:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!