IT Support Analyst - 1st / 2nd Line - Pure Resourcing Solutions : Job Details

1st / 2nd Line IT Support – Join a Growing Tech Team!Are you passionate about technology and ready to take the next step in your IT career? We're looking for a proactive and detail-driven 1st / 2nd Line Support Technician to join our dynamic IT team.What you’ll be doing:

• Building and deploying Windows desktops and laptops
• Installing and configuring a range of standard business applications
• Logging and escalating faults or configuration requests to third-party suppliers
• Monitoring the IT support mailbox and handling 1st and 2nd line support tickets

What we’re looking for:

• Strong communication skills with a user-first approach
• Excellent attention to detail and a methodical mindset
• Ability to prioritise effectively and stay calm under pressure
• A genuine interest in solving problems and supporting end-users

This is a fantastic opportunity to grow your skills in a supportive environment where no two days are the same.Ready to make your mark? Apply now and be part of a team where your contribution really counts.