IT Project Manager - Hays Specialist Recruitment Limited : Job Details

Your new companyOur client is a leading support services provider, focused on maintaining and delivering safe, sustainable infrastructure. Their work includes managing and operating training areas and ranges, as well as delivering multi-million-pound projects to improve critical assets. As IT Project Manager, you'll be contributing to their mission of delivering the best possible experience for their customers.The role sits within a department that covers two key areas:

Enterprise Architecture & IT ServicesThis includes IT project delivery, architecture and business analysis, service management (including the service desk), infrastructure, IT security, and innovation.Data, MI & ReportingResponsible for meeting TESC contract reporting requirements and providing insights that help drive efficiency and productivity across the business.This is a great opportunity to join a team working on meaningful projects with real-world impact, in a role that blends strategic thinking with hands-on delivery.

Your new roleOur client is looking for an experienced IT Project Manager to join their team. This is a great opportunity to work on meaningful infrastructure and technology projects that directly impact operational capability and customer experience.In this role, you'll be managing a range of IT projects from start to finish - scoping, planning, budgeting, and delivering them on time and within budget. You'll be working closely with stakeholders across the business, ensuring projects are aligned with strategic goals and that risks, issues, and changes are well managed and communicated. You'll also collaborate with Business Analysts to help shape and prioritise requirements, and work alongside IT teams including Architecture, Infrastructure, Security, and the Service Desk to ensure smooth delivery into production.

Beyond project delivery, you'll play an active role in the IT Project Office (ITPO), helping to keep frameworks, tools, and processes up to date and relevant. You'll also advise on the impact of new initiatives and support the rollout of new IT services, including user guidance and training where needed.

What you'll be doing:

• Leading IT projects of varying size and complexity through the full lifecycle
• Developing project scope, timelines, resource plans, and communication strategies
• Providing governance and regular updates to sponsors and the ITPO
• Supporting requirement analysis and solution development with Business Analysts
• Collaborating with IT teams to ensure seamless implementation
• Contributing to the continuous improvement of project frameworks and tools
• Advising on new initiatives and supporting service introductions

What you'll need to succeed

• Previous experience as an IT Project Manager
• Strong understanding of Agile delivery methodologies
• Excellent stakeholder management and communication skills
• Proven ability to manage time, resources, and detailed project plans
• Confident leadership and negotiation skills, with the ability to engage internal and external stakeholders
• Critical thinking and problem-solving skills, especially under pressure
• Project Management certifications (e.g. PRINCE2, PMP, PPM)
• Agile qualifications (e.g. ScrumMaster, AgilePM)
• Familiarity with project frameworks and toolsets
• Strong Microsoft Office skills
• Background in Business Analysis, IT Development, or Testing
• Experience with ITIL service management (v3/v4 Foundation desirable)
• Knowledge of tools like MS Project, Jira, Miro, ADO, Monday.com
• Experience in facilities or asset management environments
• Exposure to cloud-first, service-based organisations

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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