IT Project Manager Digital Transformation About Applegreen - Welcome Break : Job Details

Role Introduction:

Applegreen is in a rapid growth phase and is seeking to onboard an IT Project Manager with the skills, experience and dynamism to help deliver projects in a fast-paced retail environment within our transformation digital programme.

The role will form part of the IT team and is an exciting opportunity for the right candidate to excel. The successful candidate will be a confident people person who can fit into Applegreen seamlessly and adopt a hands-on approach to their role.

This is a perm role reporting into Head of Digital Technology and AI

Key Responsibilities:

As Applegreen evolves, the responsibilities of this role will too. The core responsibilities will centre around the following areas:

• Partner with the business to help deliver the digital initiatives across the various regions and business areas in which Applegreen operate.
• Oversee and coordinate outsourced technical software providers to ensure the successful delivery, integration, and maintenance of key digital platforms, aligning with organisational goals and performance standards.
• Successfully coordinate and deliver the digital programme and the initiatives contained within it, within budget and quality
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Develop a detailed project plan to set deadlines, assign responsibilities and monitor progress
• Prepare and issue status reporting to IT and Commercial Leadership & Key Stakeholders
• Stakeholder and interdependency management, working across multiple external suppliers for specialist skills
• Quality control/procedures and processes
• Risk & Change Management
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Working with 3rd parties to manage delivery, scope and timelines.
• Working with other internal functions such as Service Desk, BA’s, SA’s

The Candidate should have the following:

Qualifications, experience & skills

• 3-4 Years Project Management in similar industry, FMCG, Retail / Hospitality
• Customer facing technologies would be advantageous (CRM, CDP, CMS)
• Proven ability to manage multiple/concurrent high-profile IT projects
• Stakeholder Management
• Supplier Management skills
• Business Analysis skills
• Creation of and maintaining comprehensive project documentation (MS Project)
• Excellent written and verbal communication skills
• Negotiation skills

Additional Key Skills & Attributes:

• Driven by service and standards – delighting customers and delivering high standards
• Teamwork – working as one team
• Taking ownership – treating the business as if we own it
• Great Communication - drives our success
• Results – we focus on achieving great results through our performance
• Maximising potential – you will support every Team Member to reach their potential, including yours
• Resilience, ability to deal with stressful situations and sometime extreme situations
• Proactively sets the agenda
• Has high levels of energy and can energise and influence others
• Can make the tough calls and challenges the norm
• Gets things executed and done - “Can Do!”
• Passion, high integrity and confidentiality essential.

About Applegreen

Established in 1992, Applegreen is a leading convenience roadside retailer in the Republic of Ireland, the UK and the US in both large-scale Motorway Service Areas and Travel Plazas, as well as smaller petrol stations. The business has grown to over €3BN in annual revenue, operating 559 forecourt sites internationally and employing over 11,000 people. Our products and services include large scale food and beverage operations, convenience stores, roadside refuelling including electric vehicle channels, in addition to a number of other ancillary business lines for example our hotels and gaming business in Welcome Break and our commercial fuel and airline refuelling business. We partner with a large number of high-quality international brands in each market including Starbucks, Burger King, Subway, Greggs, KFC, 7-Eleven, Chopstix, Freshii etc in addition to our own proprietary Bakewell brand. In 2021 Applegreen moved from a PLC to a private ownership company structure in partnership with Blackstone Infrastructure Partners.

At Applegreen, it’s our people that make us a success. We collaborate as a growing international business, while ensuring locally led high performing teams in each of our regions. Each region has distinct elements in its culture while operating within a Group culture that is built around a clear employee proposition considering the needs of all our people. There is a strong entrepreneurial culture in the business which is driven by the founders who started the business more than 25 years ago and are still closely involved with the business today.

Our Core Values are at the heart of our culture and reflect our business ethos and the behaviours by which our people will be successful. Our Core Values are outlined below:

Applegreen prides itself on our commitment to charity and the community and the company established a large-scale charity fund in 2009. Every time a customer makes a shop and & fuel or a shop-only purchase, the company donates 1c to the Applegreen Charitable Fund. We are currently proudly supporting Pieta House, Enable Ireland, Irish Youth Foundation (Applegreen Blossom Fund) & FoodCloud.