IT Infrastructure Engineer / Infrastructure Engineer - Reed : Job Details

IT Infrastructure Engineer / Infrastructure Engineer 

• Location: Fully remote – UK Wide - Occasional travel to offices but all expenses would be paid. 
• Job Type: Full-time
• Salary: £60,000 - £70,000 per annum depending on experience. 

Infrastructure Engineer required for an International Investment and Wealth Management firm to provide essential 3rd level IT support to business operations. As a vital member of the IT team, you will be responsible for building, deploying, coordinating, and maintaining the IT environment necessary for both internal and external operations. This role involves a mix of business-as-usual activities and key local and strategic projects.

This is a great opportunity to join a fast paced and growing organisation who offer a very competitive benefits package and a range of career development opportunities!  

Day to Day of the role:

• Manage and execute the organisation’s IT infrastructure, including server builds, virtualisation, migrations, and support.
• Install, migrate, and support Microsoft cloud services (e.g., Office 365 & Azure) and Microsoft applications (e.g., Exchange, SQL, SharePoint).
• Set up and support network and firewall configurations (primarily Checkpoint).
• Establish and maintain backup solutions.
• Provide end-user level 3 device support and troubleshooting as required.
• Engage with the change process and execute on change tasks according to the agreed scope.
• Implement proactive support upgrades, patching, and all other maintenance activities.
• Ensure all IT infrastructure assets are hardened, patched, secured, configured, maintained, and services are kept available.
• Assist with the review and determination of capacity, performance, and communication bandwidth requirements for systems – both on-premise and cloud-based services.
• Evaluate solutions proposed by vendors, identifying the best fit for organisational requirements.

Required Skills & Qualifications:

• Proven experience in IT infrastructure management and execution.
• Proficiency in server builds, virtualisation, migrations, and support.
• Experience with Microsoft cloud services and applications.
• Knowledge of network and firewall setup and support, particularly with Checkpoint.
• Ability to manage backup solutions and provide level 3 end-user device support.
• Strong communication skills and excellent collaboration with team members.
• Experience in maintaining the health of the IT estate, including executing maintenance checks and providing metrics.
• Vendor management skills, including the ability to work with vendors to escalate, resolve, and close out level 3 tickets.