IT Engineer - Nigel Wright Group : Job Details

The Opportunity12 month Fixed Term ContractA leading and well established organisation are looking for an IT Operations Engineer for a 12 month Fixed Term Contract initially to work on projects. You will be providing 3rd line support.Location: Newcastle City Centre - 3-4 days per week Salary: up to £40,000 + benefits Start date: ASAP The Role

• Providing 3rd line support to support key operations across the organisation
• Undertake routine IT operational tasks
• Support IT project activities and provide technical capability to deliver key projects such as IT enablement of mergers and acquisitions

Key Responsibilities

• Good networking knowledge (LAN/WAN) and troubleshooting skills
• Provision of quality 2.5 and 3rd line and escalated BAU support for Windows Servers both physical and virtual 
• Support and administration of Windows Servers and the VMware vSphere infrastructure 
• Provide technical project skills and own IT projects for the enablement of new business units
• Support of Data Centre services
• 3rd line support incident and problem management 
• Assist with 3rd line support and config of Office 365
• 3rd line support of Azure Cloud technologies and services. 

Experience required:

• Networking Troubleshooting skills
• Windows server and VMware skills
• Strong knowledge of M365 O365 administration
• Worked in an ITIL environment
• Azure O365 Fundamentals