IT Customer Support Administrator - DLK Recruit : Job Details

Do you have an interest in IT or Training and are looking to work in the corporate sector in the City of London for a company that offers genuine progression opportunities as an IT Customer Support Administrator?

We have an amazing opportunity for an Assistant to join an award winning leading global company in the heart of the city as part of their IT team. You will be organising and booking training courses, updating the intranet, logging IT enquiries and once trained offering first line support on general enquiries from internal users on how to use the bespoke internal database system.

This is an entry level, client facing role for someone interested to get into the IT sector. You will be highly supported to get you up to speed on the internal system so that you are then able to assist others internally.

This role will suit a confident individual who is great with people with clear communication skills and a patient and calm personality to guide end users over the phone or on email through a step by step process to get them up and running. Whilst an interest in IT is desirable, previous IT experience is not required, this role is more about personality, customer service and having the confidence to talk people through a process over the phone. Confidence with Microsoft packages will be desirable.