Internal Sales Support Coordinator - Journey recruitment : Job Details

Are you a proactive and organised individual with experience in sales support or a similar role? We are seeking a driven Internal Sales Support Coordinator to join a dynamic and growing Wokingham based IT company.

This is a hybrid position, initially requiring 2 days per week in the office, with the intention of returning to a fully office-based environment in the long term.

What you'll be doing as the Internal Sales Support Coordinator:

As part of the internal sales team, you’ll play a key role in supporting the Account Manager and ensuring a seamless customer experience.

Responsibilities include:

• Responding to new sales enquiries
• Searching internal database for product availability
• Preparing and sending customer quotes
• Processing new orders and raising extensions
• Handling fault logs, swap outs, manual invoices, and credits
• Organising collections and chasing due backs, shortages, and damages
• Coordinating installs/de-installs, including liaising with Operations for pricing
• Monitoring and tracking orders to meet customer delivery/collection deadlines
• Keeping customers updated on their orders
• Supporting various ad hoc projects as needed

What we're looking for from the Internal Sales Support Coordinator:

• Proven experience in a similar sales support or coordination role ideally within a tech environment
• Strong organisational and multitasking abilities
• Excellent communication skills and attention to detail
• A team player with a proactive, can-do attitude
• Comfortable working in a fast-paced environment

Ready to take the next step in your career with a supportive, forward-thinking team?

Apply now to be considered for this exciting opportunity!